Zendesk vs Darktrace Comparison (2026)

What are the differences between Zendesk and Darktrace?

Forward Email Team
Written by
Forward Email TeamVerified
Published
1/1/26
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Zendesk.

Email Service Comparison

20 facts in comparison
Zendeskvs.Darktrace

Zendesk

Unlock the power of customer experiences
"Unlock the power of customer experiences"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Darktrace

Cyber security that learns you
"Cyber security that learns you"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$69/moPricingRequires you to talk to a sales team (according to Amazon AWS Marketplace it may cost upwards of $30,000/mo)
No Zendesk does not support storageStorageRequires 3rd party
50 MBAttachmentsUnknown
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
NoSMTP❌ Requires 3rd party
NoIMAP❌ Requires 3rd party
NoPOP3❌ Requires 3rd party
NoAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Zendesk

Zendesk is a closed-source email service. Their official description reads: Unlock the power of customer experiences

Zendesk is a closed-source email service.
Screenshot by Forward Email
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Closed-source

Darktrace

Darktrace is a closed-source email service. Its description from its website is: Cyber security that learns you

Darktrace is a closed-source email service.
Screenshot by Forward Email
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Compare Zendesk with 78 email services