How to Setup Email with BigCommerce in 2024

Follow the steps below to setup free email forwarding and send/receive email with BigCommerce.

Written by

Forward Email Team

Published

4/1/24

Time to read

Less than 5 minutes

Step 1

Go to your domain provider → log in → DNS settings
→ scroll down to Step 2

Not Completed

Add these records to yourdomain.com: and click Verify

Name	Type	Priority	Value
@	MX	`10`	`mx1.forwardemail.net`
@	MX	`10`	`mx2.forwardemail.net`
"@", ".", or leave empty/blank if allowed.	TXT	None	`forward-email=user@gmail.com`

Need a TTL value? Make it as close to 3600 (60 minutes) as possible.

Need to configure more aliases on the free plan?
See Options A to G in our FAQ

Read our BigCommerce email setup guide to send email with your custom domain name and alias.

We are here to answer your questions, but please be sure to read our FAQ section first.