Darktrace vs Zendesk Comparison (2026)

What are the differences between Darktrace and Zendesk?

Forward Email Team
Written by
Forward Email TeamVerified
Published
2/1/26
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Darktrace. We also support webmail: https://mail.forwardemail.net

Email Service Comparison

20 facts in comparison
Darktracevs.Zendesk

Darktrace

Cyber security that learns you
"Cyber security that learns you"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Zendesk

Unlock the power of customer experiences
"Unlock the power of customer experiences"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
Requires you to talk to a sales team (according to Amazon AWS Marketplace it may cost upwards of $30,000/mo)Pricing$69/mo
Requires 3rd partyStorageNo Zendesk does not support storage
UnknownAttachments50 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
❌ Requires 3rd partySMTPNo
❌ Requires 3rd partyIMAPNo
❌ Requires 3rd partyPOP3No
YesAPINo
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Darktrace

Darktrace is a closed-source email service. Their official description reads: Cyber security that learns you

Darktrace is a closed-source email service.
Photograph by Forward Email
Go to site
Closed-source

Zendesk

Zendesk is a closed-source email service. Their official description reads: Unlock the power of customer experiences

Zendesk is a closed-source email service.
Photo by Forward Email
Go to site

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