Customer.io vs Get Response Comparison (2025)

What are the differences between Customer.io and Get Response?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Customer.io.

Email Service Comparison

20 facts in comparison
Customer.iovs.Get Response

Customer.io

Send messages people actually want to receive using real-time customer data
"Send messages people actually want to receive using real-time customer data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Get Response

An affordable, easy platform to send emails, grow your list, and automate communication
"An affordable, easy platform to send emails, grow your list, and automate communication"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$100/moPricing$187.20/yr
No Customer.io does not support storageStorageNo Get Response does not support storage
2 MBAttachments0.4 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsYes
NoUnlimited AliasesYes
NoTTI No
YesSMTPYes
NoIMAPNo
NoPOP3No
YesAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Customer.io

Customer.io is a closed-source email service. Their website says: Send messages people actually want to receive using real-time customer data

Customer.io is a closed-source email service.
Screenshot by Forward Email
Go to site
Closed-source

Get Response

Get Response is a closed-source email service. Its description from its website is: An affordable, easy platform to send emails, grow your list, and automate communication

Get Response is a closed-source email service.
Photo by Forward Email
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Compare Customer.io with 78 email services