Customer.io vs Brevo Comparison (2025)

What are the differences between Customer.io and Brevo?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Customer.io.

Email Service Comparison

20 facts in comparison
Customer.iovs.Brevo

Customer.io

Send messages people actually want to receive using real-time customer data
"Send messages people actually want to receive using real-time customer data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Brevo

The most approachable CRM to cultivate lasting customer relationships across Email, SMS, Chat and more
"The most approachable CRM to cultivate lasting customer relationships across Email, SMS, Chat and more"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$100/moPricing$15/mo
No Customer.io does not support storageStorageNo Brevo does not support storage
2 MBAttachments20 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
YesSMTPYes
NoIMAPNo
NoPOP3No
YesAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Customer.io

Customer.io is a closed-source email service. According to their website: Send messages people actually want to receive using real-time customer data

Customer.io is a closed-source email service.
Screenshot by Forward Email
Visit Website
Closed-source

Brevo

Brevo is a closed-source email service. Their official description reads: The most approachable CRM to cultivate lasting customer relationships across Email, SMS, Chat and more

Brevo is a closed-source email service.
Photo by Forward Email
Go to site

Compare Customer.io with 78 email services