Mailchimp vs Intercom Comparison (2025)

What are the differences between Mailchimp and Intercom?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Mailchimp.

Email Service Comparison

20 facts in comparison
Mailchimpvs.Intercom

Mailchimp

Turn Emails into Revenue
"Turn Emails into Revenue"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Intercom

The only AI customer service solution you need
"The only AI customer service solution you need"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$33/moPricing$39/mo
No Mailchimp does not support storageStorageNo Intercom does not support storage
25 MBAttachments20 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
❌ Requires paid add-on for Mandrill of at least $20/moSMTPNo
NoIMAPNo
NoPOP3No
YesAPI❌ See blog post
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Mailchimp

Mailchimp is a closed-source email service. Their official description reads: Turn Emails into Revenue

Mailchimp is a closed-source email service.
Photograph by Forward Email
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Closed-source

Intercom

Intercom is a closed-source email service. Their official description reads: The only AI customer service solution you need

Intercom is a closed-source email service.
Screenshot by Forward Email
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Compare Mailchimp with 78 email services