Barracuda vs Intercom Comparison (2025)

What are the differences between Barracuda and Intercom?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Barracuda.

Email Service Comparison

20 facts in comparison
Barracudavs.Intercom

Barracuda

Cybersecurity Solutions: Email, Apps, Network, Data
"Cybersecurity Solutions: Email, Apps, Network, Data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Intercom

The only AI customer service solution you need
"The only AI customer service solution you need"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
Requires you to talk to a sales teamPricing$39/mo
UnknownStorageNo Intercom does not support storage
100 MBAttachments20 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
❌ Requires 3rd partySMTPNo
❌ Requires 3rd partyIMAPNo
❌ Requires 3rd partyPOP3No
YesAPI❌ See blog post
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Barracuda

Barracuda is a closed-source email service. According to their website: Cybersecurity Solutions: Email, Apps, Network, Data

Barracuda is a closed-source email service.
Photograph by Forward Email
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Closed-source

Intercom

Intercom is a closed-source email service. Their website says: The only AI customer service solution you need

Intercom is a closed-source email service.
Photo by Forward Email
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