Startmail vs Help Scout Comparison (2025)

What are the differences between Startmail and Help Scout?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Startmail.

Email Service Comparison

20 facts in comparison
Startmailvs.Help Scout

Startmail

Private email you can trust
"Private email you can trust"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Help Scout

One unified platform
"One unified platform"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$7/moPricing$20/mo
20 GBStorageNo Help Scout does not support storage
25 MBAttachments10 MB
NoOpen-SourceNo
❌ Startmail claims to use a User Vault, but this statement has not been audited and their source code is closed-sourceSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
YesSMTPNo
YesIMAPNo
YesPOP3No
NoAPINo
⚠️ Supported if both sender and recipient are using OpenPGPE2EE No
⚠️ Supports OpenPGP, but does not support WKDOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Startmail

Startmail is a closed-source email service. Its description from its website is: Private email you can trust

Startmail is a closed-source email service.
Photograph by Forward Email
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Closed-source

Help Scout

Help Scout is a closed-source email service. Their official description reads: One unified platform

Help Scout is a closed-source email service.
Screenshot by Forward Email
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