Zendesk vs Barracuda Comparison (2025)

What are the differences between Zendesk and Barracuda?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Zendesk.

Email Service Comparison

20 facts in comparison
Zendeskvs.Barracuda

Zendesk

Unlock the power of customer experiences
"Unlock the power of customer experiences"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Barracuda

Cybersecurity Solutions: Email, Apps, Network, Data
"Cybersecurity Solutions: Email, Apps, Network, Data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$69/moPricingRequires you to talk to a sales team
No Zendesk does not support storageStorageUnknown
50 MBAttachments100 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
NoSMTP❌ Requires 3rd party
NoIMAP❌ Requires 3rd party
NoPOP3❌ Requires 3rd party
NoAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Zendesk

Zendesk is a closed-source email service. Their official description reads: Unlock the power of customer experiences

Zendesk is a closed-source email service.
Screenshot by Forward Email
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Closed-source

Barracuda

Barracuda is a closed-source email service. Their website says: Cybersecurity Solutions: Email, Apps, Network, Data

Barracuda is a closed-source email service.
Photograph by Forward Email
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Compare Zendesk with 78 email services