Barracuda vs Zendesk Comparison (2025)

What are the differences between Barracuda and Zendesk?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Barracuda.

Email Service Comparison

20 facts in comparison
Barracudavs.Zendesk

Barracuda

Cybersecurity Solutions: Email, Apps, Network, Data
"Cybersecurity Solutions: Email, Apps, Network, Data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Zendesk

Unlock the power of customer experiences
"Unlock the power of customer experiences"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
Requires you to talk to a sales teamPricing$69/mo
UnknownStorageNo Zendesk does not support storage
100 MBAttachments50 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
❌ Requires 3rd partySMTPNo
❌ Requires 3rd partyIMAPNo
❌ Requires 3rd partyPOP3No
YesAPINo
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Barracuda

Barracuda is a closed-source email service. Their official description reads: Cybersecurity Solutions: Email, Apps, Network, Data

Barracuda is a closed-source email service.
Photograph by Forward Email
Go to site
Closed-source

Zendesk

Zendesk is a closed-source email service. Their website says: Unlock the power of customer experiences

Zendesk is a closed-source email service.
Screenshot by Forward Email
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