Customer.io vs Elastic Email Comparison (2025)

What are the differences between Customer.io and Elastic Email?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Customer.io.

Email Service Comparison

20 facts in comparison
Customer.iovs.Elastic Email

Customer.io

Send messages people actually want to receive using real-time customer data
"Send messages people actually want to receive using real-time customer data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Elastic Email

Take your email marketing and email delivery to the next level
"Take your email marketing and email delivery to the next level"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$100/moPricing$9/mo
No Customer.io does not support storageStorageNo Elastic Email does not support storage
2 MBAttachments10 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
YesSMTPYes
NoIMAPNo
NoPOP3No
YesAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Customer.io

Customer.io is a closed-source email service. Their official description reads: Send messages people actually want to receive using real-time customer data

Customer.io is a closed-source email service.
Photo by Forward Email
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Closed-source

Elastic Email

Elastic Email is a closed-source email service. Their official description reads: Take your email marketing and email delivery to the next level

Elastic Email is a closed-source email service.
Screenshot by Forward Email
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Compare Customer.io with 78 email services