Mailgun vs Intercom Comparison (2025)

What are the differences between Mailgun and Intercom?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Mailgun.

Email Service Comparison

20 facts in comparison
Mailgunvs.Intercom

Mailgun

Flexible, scalable, and results driven email sending platform
"Flexible, scalable, and results driven email sending platform"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Intercom

The only AI customer service solution you need
"The only AI customer service solution you need"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$35/moPricing$39/mo
No Mailgun does not support storageStorageNo Intercom does not support storage
25 MBAttachments20 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
YesSMTPNo
NoIMAPNo
NoPOP3No
YesAPI❌ See blog post
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Mailgun

Mailgun is a closed-source email service. Their website says: Flexible, scalable, and results driven email sending platform

Mailgun is a closed-source email service.
Photo by Forward Email
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Closed-source

Intercom

Intercom is a closed-source email service. According to their website: The only AI customer service solution you need

Intercom is a closed-source email service.
Photograph by Forward Email
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Compare Mailgun with 78 email services