Intercom vs Mailchimp Comparison (2025)

What are the differences between Intercom and Mailchimp?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Intercom.

Email Service Comparison

20 facts in comparison
Intercomvs.Mailchimp

Intercom

The only AI customer service solution you need
"The only AI customer service solution you need"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Mailchimp

Turn Emails into Revenue
"Turn Emails into Revenue"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$39/moPricing$33/mo
No Intercom does not support storageStorageNo Mailchimp does not support storage
20 MBAttachments25 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
NoSMTP❌ Requires paid add-on for Mandrill of at least $20/mo
NoIMAPNo
NoPOP3No
❌ See blog postAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Intercom

Intercom is a closed-source email service. Its description from its website is: The only AI customer service solution you need

Intercom is a closed-source email service.
Photograph by Forward Email
Visit Website
Closed-source

Mailchimp

Mailchimp is a closed-source email service. Its description from its website is: Turn Emails into Revenue

Mailchimp is a closed-source email service.
Photograph by Forward Email
Go to site

Compare Intercom with 78 email services