Help Scout vs Amazon Simple Email Service (SES) Comparison (2025)

What are the differences between Help Scout and Amazon Simple Email Service (SES)?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Help Scout.

Email Service Comparison

20 facts in comparison
Help Scoutvs.Amazon Simple Email Service (SES)

Help Scout

One unified platform
"One unified platform"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Amazon Simple Email Service (SES)

Get reliable, scalable email to communicate with customers at the lowest industry prices
"Get reliable, scalable email to communicate with customers at the lowest industry prices"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$20/moPricing$X/mo; varies, using shared IP's from SES are known to have negative effect on deliverability
No Help Scout does not support storageStorageNo Amazon Simple Email Service (SES) does not support storage
10 MBAttachments10 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
NoSMTPYes
NoIMAPNo
NoPOP3No
NoAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Help Scout

Help Scout is a closed-source email service. Their official description reads: One unified platform

Help Scout is a closed-source email service.
Photo by Forward Email
Visit Website
Closed-source

Amazon Simple Email Service (SES)

Amazon Simple Email Service (SES) is a closed-source email service. Their website says: Get reliable, scalable email to communicate with customers at the lowest industry prices

Amazon Simple Email Service (SES) is a closed-source email service.
Photograph by Forward Email
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Compare Help Scout with 78 email services