Barracuda vs Customer.io Comparison (2025)

What are the differences between Barracuda and Customer.io?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Barracuda.

Email Service Comparison

20 facts in comparison
Barracudavs.Customer.io

Barracuda

Cybersecurity Solutions: Email, Apps, Network, Data
"Cybersecurity Solutions: Email, Apps, Network, Data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Customer.io

Send messages people actually want to receive using real-time customer data
"Send messages people actually want to receive using real-time customer data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
Requires you to talk to a sales teamPricing$100/mo
UnknownStorageNo Customer.io does not support storage
100 MBAttachments2 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
❌ Requires 3rd partySMTPYes
❌ Requires 3rd partyIMAPNo
❌ Requires 3rd partyPOP3No
YesAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Barracuda

Barracuda is a closed-source email service. Their official description reads: Cybersecurity Solutions: Email, Apps, Network, Data

Barracuda is a closed-source email service.
Photo by Forward Email
Go to site
Closed-source

Customer.io

Customer.io is a closed-source email service. Their website says: Send messages people actually want to receive using real-time customer data

Customer.io is a closed-source email service.
Photo by Forward Email
Go to site

Compare Barracuda with 78 email services