HelpCrunch vs Customer.io Comparison (2025)

What are the differences between HelpCrunch and Customer.io?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to HelpCrunch.

Email Service Comparison

20 facts in comparison
HelpCrunchvs.Customer.io

HelpCrunch

Customer service software that covers all your business needs
"Customer service software that covers all your business needs"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Customer.io

Send messages people actually want to receive using real-time customer data
"Send messages people actually want to receive using real-time customer data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$23/mo (for the mininum plan to send emails)Pricing$100/mo
No HelpCrunch does not support storageStorageNo Customer.io does not support storage
10 MBAttachments2 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
NoSMTPYes
NoIMAPNo
NoPOP3No
NoAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

HelpCrunch

HelpCrunch is a closed-source email service. According to their website: Customer service software that covers all your business needs

HelpCrunch is a closed-source email service.
Screenshot by Forward Email
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Closed-source

Customer.io

Customer.io is a closed-source email service. Its description from its website is: Send messages people actually want to receive using real-time customer data

Customer.io is a closed-source email service.
Photograph by Forward Email
Go to site

Compare HelpCrunch with 78 email services