Customer.io vs Zoho Comparison (2025)

What are the differences between Customer.io and Zoho?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Customer.io.

Email Service Comparison

20 facts in comparison
Customer.iovs.Zoho

Customer.io

Send messages people actually want to receive using real-time customer data
"Send messages people actually want to receive using real-time customer data"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Zoho

Secure business email for your organization
"Secure business email for your organization"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$100/moPricing$12/yr
No Customer.io does not support storageStorage5 GB
2 MBAttachments20 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
YesSMTPYes
NoIMAPYes
NoPOP3Yes
YesAPINo
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Customer.io

Customer.io is a closed-source email service. Their official description reads: Send messages people actually want to receive using real-time customer data

Customer.io is a closed-source email service.
Photo by Forward Email
Visit Website
Closed-source

Zoho

Zoho is a closed-source email service. Their official description reads: Secure business email for your organization

Zoho is a closed-source email service.
Photograph by Forward Email
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Compare Customer.io with 78 email services