Zendesk vs Amazon Simple Email Service (SES) Comparison (2025)

What are the differences between Zendesk and Amazon Simple Email Service (SES)?

Forward Email Team
Written by
Forward Email TeamVerified
Published
7/1/25
Time to read
Less than 5 minutes
We recommend Forward Email as the best alternative to Zendesk.

Email Service Comparison

20 facts in comparison
Zendeskvs.Amazon Simple Email Service (SES)

Zendesk

Unlock the power of customer experiences
"Unlock the power of customer experiences"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
vs.

Amazon Simple Email Service (SES)

Get reliable, scalable email to communicate with customers at the lowest industry prices
"Get reliable, scalable email to communicate with customers at the lowest industry prices"
  • Hardenize Test
  • Internet.nl Site Test
  • Internet.nl Mail Test
  • Mozilla HTTP Observatory Grade
  • Qualys SSL Labs SSL Server Test
$69/moPricing$X/mo; varies, using shared IP's from SES are known to have negative effect on deliverability
No Zendesk does not support storageStorageNo Amazon Simple Email Service (SES) does not support storage
50 MBAttachments10 MB
NoOpen-SourceNo
NoSandboxed Encryption No
NoUnlimited DomainsNo
NoUnlimited AliasesNo
NoTTI No
NoSMTPYes
NoIMAPNo
NoPOP3No
NoAPIYes
NoE2EE No
NoOpenPGP No
NoWKD No

Email Service Screenshots

Closed-source

Zendesk

Zendesk is a closed-source email service. Its description from its website is: Unlock the power of customer experiences

Zendesk is a closed-source email service.
Photograph by Forward Email
Go to site
Closed-source

Amazon Simple Email Service (SES)

Amazon Simple Email Service (SES) is a closed-source email service. Their official description reads: Get reliable, scalable email to communicate with customers at the lowest industry prices

Amazon Simple Email Service (SES) is a closed-source email service.
Photo by Forward Email
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Compare Zendesk with 78 email services